About Delta24 Restoration
We are an IICRC-certified restoration contractor based on Consumers Road in North York, working across Toronto and the wider GTA.
We do emergency water damage work: flooded basements, sewer backups, burst pipes, mould, asbestos and the repairs that follow. We answer the phone at any hour and dispatch a technician on the call rather than taking a message until morning.
Certifications and coverage
- IICRC Water Damage Restoration Technician (WRT)
- IICRC Applied Structural Drying (ASD)
- WSIB cleared, certificate on request
- Commercial general liability insurance
- Asbestos work to Ontario Regulation 278/05
- Direct billing with all major Canadian insurers
How we work
One crew from the first pump-out to the last coat of paint, under a single claim. We document the loss to the standard adjusters require, bill your insurer directly and deal with their questions ourselves. In most cases the only money you hand over is your deductible.
How the insurance side works
Water damage is the most common home insurance claim in Ontario, and how the claim is handled usually matters more to your bill than the work itself. We document the loss from the first hour: moisture readings, photographs, a written scope, and a daily drying log. That is the evidence an adjuster needs to approve the work without arguing about it.
We bill your insurer directly. In most cases the only money you hand over is your deductible, which on Ontario policies commonly sits between $500 and $2,500.
Which losses are covered depends entirely on where the water came from. A burst pipe or a failed appliance is normally covered under a standard policy. Water coming up through a floor drain is sewer backup, which is almost always a separate endorsement you have to have purchased. Water entering from outside during heavy rain is overland flood, which is another endorsement again. A single storm can produce all three at once, which is why adjusters care so much about the source.
Full guide: is a flooded basement covered by insurance? →
How the claim works, and what your insurer covers →