Structural Drying in Toronto & the GTA
Drying is the part of a water loss that gets rushed, and rushing it is why mould appears three weeks later in a basement someone thought was fixed.
Our technicians hold the IICRC Applied Structural Drying certification. We build a drying plan for the materials involved, record moisture readings every day, and remove equipment only when the readings say the building is dry.
Covered by insurance? We bill your insurer directly, so in most cases you pay only your deductible. What your policy covers →
Signs a property was never properly dried
- A musty smell that returns in humid weather
- Flooring that cupped or lifted weeks after a flood
- Staining that reappears through fresh paint
- Baseboards separating from the wall
- Mould appearing behind furniture on an exterior wall
- Condensation forming on basement walls
What the job includes
- Moisture mapping with penetrating and non-penetrating meters
- Thermal imaging to find moisture inside wall and floor assemblies
- A drying plan matched to the materials and the class of loss
- High-velocity air movers positioned to the affected surfaces
- LGR dehumidifiers sized to the space
- Cavity and injection drying inside walls where warranted
- HEPA air scrubbing where air quality is a concern
- Daily documented readings until dry standard is met
- A written drying log for your insurer
Who we do this for
- Homeowners after any water loss
- Condo corporations drying multiple units
- Property managers
- Commercial premises that need to stay open
- Adjusters requiring documented mitigation
When to call us
Within the first day, and before anyone closes a wall back up. Drywall and framing can read dry at the surface while the cavity behind is still saturated.
Three steps
You call, we pick up
A person answers at any hour. Tell us what you are looking at and we will tell you what to do first.
We attend and stabilise
Usually within 45 minutes. We stop the damage getting worse before anything else happens.
We finish and bill your insurer
Documented daily, completed properly, invoiced to your insurer rather than to you.
What structural drying & dehumidification costs you
We bill your insurance company directly. On most covered losses that is the only amount you pay us.
Water damage is the most common home insurance claim in Ontario, and the great majority of the work we do is paid by an insurer rather than by the property owner. We document every loss from the first hour with moisture readings, photographs and a written scope, which is the evidence an adjuster needs to approve the work without argument or delay.
We work with all major Canadian insurers and handle the claim from start to finish, including the adjuster's questions. If you are not insured, or the loss falls outside your policy, we will give you a clear written quote before any work begins and we will tell you honestly what can be dried and saved rather than replaced. Keeping material in place is what keeps the cost down, and it is the first thing we look at.
There is no charge for attending to assess an emergency, and no obligation once we have. What your policy covers →
Who turns up
Delta24 Restoration is a professional restoration contractor serving Toronto and the Greater Toronto Area. Our technicians are certified by the IICRC, the industry standards body for the restoration trade, in Water Damage Restoration (WRT) and Applied Structural Drying (ASD). We are WSIB cleared and carry full commercial general liability insurance. Certificate numbers and a current clearance certificate are provided on request, and property managers and adjusters routinely ask for both before we attend.
We work to the IICRC S500 standard for water damage restoration and the S520 standard for mould remediation. Every job is documented with daily moisture readings, photographs and a written scope, which is why adjusters approve our work without delay.
Asbestos work is carried out to Ontario Regulation 278/05, which sets out the procedures for Type 1, Type 2 and Type 3 operations. Mould work finishes with written post-remediation verification, which is the document a buyer, a lender or an insurer will ask to see.
- IICRC WRT certified technicians
- IICRC ASD certified drying
- WSIB cleared, certificate on request
- Commercial general liability insurance
- Asbestos work to O. Reg. 278/05
- Direct billing with all major Canadian insurers
- Years of insurance claim experience with every major insurer
- Written post-remediation verification on mould work
- Free assessment, no obligation
How the insurance side works
Water damage is the most common home insurance claim in Ontario, and how the claim is handled usually matters more to your bill than the work itself. We document the loss from the first hour: moisture readings, photographs, a written scope, and a daily drying log. That is the evidence an adjuster needs to approve the work without arguing about it.
We bill your insurer directly. In most cases the only money you hand over is your deductible, which on Ontario policies commonly sits between $500 and $2,500.
Which losses are covered depends entirely on where the water came from. A burst pipe or a failed appliance is normally covered under a standard policy. Water coming up through a floor drain is sewer backup, which is almost always a separate endorsement you have to have purchased. Water entering from outside during heavy rain is overland flood, which is another endorsement again. A single storm can produce all three at once, which is why adjusters care so much about the source.
Full guide: is a flooded basement covered by insurance? →
How the claim works, and what your insurer covers →
Common questions
How long does structural drying take?
Three to five days for most residential losses. Hardwood, plaster and concrete take longer. The readings decide it, not the calendar.
What is dry standard?
A moisture content target based on an unaffected reference area of the same material in the same building. We compare the wet material against that benchmark rather than guessing.
Can I just run my own fans and a dehumidifier?
Household fans move air but do not exchange enough of it, and a domestic dehumidifier cannot pull moisture out of building materials at the rate required. It dries the surface while the assembly stays wet.
Do I have to leave the house while it dries?
Usually not. The equipment is noisy and the house is warmer than normal, but most residential drying is done with people still living there.
Why do you take readings every day?
Because it is the only proof the building is actually dry, and it is what an adjuster expects to see. It also tells us when the equipment can safely come out.
Structural Drying & Dehumidification across the GTA
Pick your area for local detail: what the housing stock is like, why water gets in there, and the neighbourhoods we cover.